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    Oops, forgot to tell you about the release!...

    Oops, forgot to tell you about the release! Either way, you've got it now, so that's great. For anyone else, you can download the most recent version of inSSIDer 4 here: http://downloads.metageek.com
  2. Thanks for reporting this, rccoleman! I've...

    Thanks for reporting this, rccoleman! I've forwarded it to our development team. Working with Ubiquiti's MAC incrementing scheme will be a pretty big challenge.
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    What site survey tool are you trying to use, and...

    What site survey tool are you trying to use, and what exactly happens when you try to use it?
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    We're working on getting this fixed. We hope to...

    We're working on getting this fixed. We hope to have both inSSIDer 4 and inSSIDer Office running smoothly on macOS 10.13 really REALLY soon. Stay tuned!
  5. Thread: Total Newbie...

    by Joel
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    I would recommend looking for a local engineer in...

    I would recommend looking for a local engineer in your area. Someone with a CWNP certification (CWNA, CWAP, CWSP, CWDP) would be a good indicator as to whether they specialize in wireless. I hope...
  6. Thread: Total Newbie...

    by Joel
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    We're happy to help!

    We're happy to help!
  7. Thread: Total Newbie...

    by Joel
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    Hey gmcnitt, Thanks for posting! First, I'd...

    Hey gmcnitt,

    Thanks for posting! First, I'd recommend going through these two knowledgebase articles to get a bit more background about the Density and Waterfall views.

    How to use the Density...
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    Hi Fredrikp, Thanks for posting! That looks...

    Hi Fredrikp,

    Thanks for posting! That looks like out-of-band interference, or interference from a device that is unintentionally causing interference in the 2.4 GHz band. The first thing I would...
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    I agree with ua549, that's background noise. Just...

    I agree with ua549, that's background noise. Just about every 2.4 and 5 GHz environment has a noise floor that's visible at around -90 to -100 dBm. Here's some more info about noise floors.
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    Hi JensenBreck, the images didn't come through....

    Hi JensenBreck, the images didn't come through. Can you try to repost them?
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    Hi Jensen, My favorite SOHO (small office,...

    Hi Jensen,

    My favorite SOHO (small office, home office) wireless router is still the Apple AirPort Extreme. It has a good 3x3 MIMO chipset which gives it some pretty good range, especially in the...
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    Hi ishuranga, it looks like the noise floor is...

    Hi ishuranga, it looks like the noise floor is higher than usual, which basically eats at your signal strength. We've got a good knowledgebase article that talks about noise floors, you can check it...
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    Hey Stein, Thanks for test-driving Chanalyzer!...

    Hey Stein,

    Thanks for test-driving Chanalyzer!



    It looks like you've already discovered this, but just so that it's totally clear: When an AP is serving clients, you'll only get spectrum...
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    Uh-oh, thanks for letting us know about the...

    Uh-oh, thanks for letting us know about the issue! Can you provide some details about the packet capture and the machine that you're running Eye P.A. on?

    - What PCAP device did you use?
    - What...
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    Awesome! Glad that you're up and running.

    Awesome! Glad that you're up and running.
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    Try saving them as "pcap-ng" with Wireshark, and...

    Try saving them as "pcap-ng" with Wireshark, and then use Eye P.A. to open them up. Let me know if that works or not!
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    It's possible that this is a harmonic or a ghost,...

    It's possible that this is a harmonic or a ghost, because it looks like the 5100 MHz signature is more active when the 5308 MHz signature is also active. In some rare cases, the Wi-Spy can show a...
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    Click on the thumbnail to view a larger version...

    Click on the thumbnail to view a larger version of the image, as noted above in this thread.
  19. Thread: 2.4 Ghz noise?

    by Joel
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    Agreed, it looks like the two are interfering...

    Agreed, it looks like the two are interfering with each other. When they are on partially overlapping channels, this is known as Adjacent-Channel Interference.

    You could do one of two things:
    ...
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    Uh-oh, sounds like there might be a bug. Would...

    Uh-oh, sounds like there might be a bug. Would you be willing to open up a support ticket so we could take a closer look? We'd probably like to get a look at the PCAP file. Thanks!
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    Thanks for posting! Those flat table-top shapes...

    Thanks for posting! Those flat table-top shapes are either 802.11g or 802.11n Wi-Fi. They aren't quite loud enough to look like they are generated from your machine... probably nearby client devices...
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    The Wi-Spy DBx gathers the spectrum analysis...

    The Wi-Spy DBx gathers the spectrum analysis data, and the Wi-Fi adapter gathers the Wi-Fi data. With those two sources of data, you get a complete picture of your environment. This knowledgebase...
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    Sorry to hear about the trouble! I'll bet that...

    Sorry to hear about the trouble! I'll bet that the Wi-Fi adapter on your computer is 2.4 GHz only. Chanalyzer pulls spectrum analysis data from the Wi-Spy, and Wi-Fi scanning data from your onboard...
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    That is a fascinating signature! I've never seen...

    That is a fascinating signature! I've never seen anything like it. Were you ever able to track it down? You may be able to select one of the peaks (probably just one) with the Device Finder function...
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    Interesting find! I'll bet that is interference...

    Interesting find! I'll bet that is interference from your laptop. It could either be from a USB 3 devices on the laptop (there are many USB devices that are internal these days, like webcams), or it...
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