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Thread: Application Errors

  1. #11

    Default If you have the latest

    If you have the latest VisiWave application it supports the Wi-Spy hardware.

    We are still working on the Tablet PC issues and have not been able to
    track down the problem yet. The application crashes as soon as the
    hardware is accessed, so the problem appears to be in the USB library
    that is used to access the USB HID driver.

  2. #12

    Default admin wrote: If you have


    admin wrote:

    <blockquote>
    If you have the latest VisiWave application it supports the Wi-Spy hardware. We are still working on the Tablet PC issues and have not been able to track down the problem yet. The application crashes as soon as the hardware is accessed, so the problem appears to be in the USB library that is used to access the USB HID driver.
    </blockquote>




    We recently payed $3,665 for AirMagnet Survey. We?re not going to buy
    yet another software for that same purpose. Or are you suggesting that
    Wi-Spy would work on a Acer Tablet running VisiWave?

  3. #13

    Default Do you know which version of

    Do you know which version of Windows XP you are running? Is it Media
    Center Edition. Does your machine have an AMD processor such as an
    Athelon, or a Turion?



    Both of these statements are true here.



    Good luck,



    Doug

  4. #14

    Default I downloaded chanelyser 2.0

    I downloaded chanelyser 2.0 and tried it on the HP Pavilion 7580n
    Windows XP Media Center Edition with dual core Athelon CPU. Here is the
    error data:



    Error signature

    EventType: clr20r3

    P1: chanelyser.exe

    P2: 2006.8.10.0

    P3: 44DB473E

    P4: cyusb

    P5: 2.2006.23.1

    P6: 44875F30

    P7: 35

    P8: 4A8

    P9: system.indexoutofrangeexception



    Regards,

    Doug

  5. #15

    Default After reading the review of

    After reading the review of the Wi-Spy, I followed the links to the
    cypress site and read up on the chips in the Wi-Spy device. The USB
    interface chip specifications state that the chip is HID 1.1
    compatible. What HID revision level is the Microsoft Windows at? It
    looks like the Wi-Spy application uses an interface DLL supplied by
    cypress (CyUSB.DLL) and was probably developed using their toolkit.
    While MetaGeek is still responsible for their application, the
    component vendor may have dropped the ball on the chipset support. I am
    confident they will fix this, I just don't know when. The Wi-Spy device
    and software is a clever application of the cleverly produced
    combination of the wireless system on a chip and the low speed USB
    interface chip. Follow the links in the review to the unigen site and
    the cypress site and their is a wealth of geeky information available
    about the product.

  6. #16

    Default I have realized that both of

    I have realized that both of the desktop machines I am trying to use
    for Wi-Spy have a usb kvm w/HP wireless keyboard and mouse. I wonder if
    the Wi-Spy device and the usb mouse device are getting mixed up. They
    are both human interface devices (HID).

  7. #17

    Default douglas_goodall


    douglas_goodall wrote:

    <blockquote>
    Do you know which version of Windows XP you are running?
    </blockquote>




    I?m running Windows XP Professional Tablet PC edition (5.1, build 2600)

  8. #18

    Default I have researched this quite

    I have researched this quite a lot. I am thinking this trouble stems
    from the fact that metageek is using a dongle that was made to
    interface a keyboard and wireless mouse (human interface devices) as a
    promiscuous radio signal receiver. I think the problem manifiests
    itself when the product is used on systems with usb keyboards or mice,
    especially wireless ones. They say there is only one firmware version,
    but they have two sets of device codes, so there are either two
    versions of the firmware, or two vesions of the hardware device. BTW I
    suspect it is capable of transmitting as well. Maybe or maybe not
    depending on the firmware. The trouble seems to be present when there
    is also another usb HID device.

  9. #19

    Default admin wrote: If you have


    admin wrote:

    <blockquote>
    If you have the latest VisiWave application it supports the Wi-Spy hardware. We are still working on the Tablet PC issues and have not been able to track down the problem yet. The application crashes as soon as the hardware is accessed, so the problem appears to be in the USB library that is used to access the USB HID driver.
    </blockquote>




    That's comforting to know. Since you cannot or will not get your
    application working on my HP Pavilion equipment, Please send me a copy
    of VisiWave right away. You have my address on file, but just in case.



    Douglas W. Goodall

    425 San Juanico St

    Santa Maria, CA 93455

  10. Default I've sent everyone who

    I've sent everyone who posted about this issue an alpha drop of
    Chanalyzer with the USB HID interface compelely rewritten. It should
    fix the issue with the device not showing up on Acer Tablets and with
    certain other HID devices.

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