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Thread: Just installed wi-spy 2.4i 2D works fine - no 3D

  1. #31

    Default directx version

    Hi,

    I also have the 3d problem, I can see the grid but no other info.
    This is a Acer laptop with the Intel 945 chipset, updated drivers, DirectX Version: DirectX 9.0c (4.09.0000.0904)
    All the other Microsoft updates are done, including .Net

    Any and all DirectX installs or updates does nothing including the links above from Microsoft, including the webupdater, simply put, it says it's at the latest and greatest, sono update required.

    I hope this gives you some info to get this fixed.
    Regards,
    cse_20

  2. Default netbook

    is this a netbook?

  3. #33

    Default Just got Wi-Spy 2.4x and have the same problem

    I ran the test Chanalyzer-lite you posted (V1.0.6.0717) with no apparent effect - 2D works fine but the 3D graph is empty (I can zoom and rotate it fine). This is a Dell Latitude D520 and I download DirectX from the Chanalyzer installer. The 3D mode works on my desktop (ATI Radeon). The lappy info:

    ------------------
    System Information
    ------------------
    Time of this report: 7/27/2009, 16:51:30
    Machine name: D520
    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.090206-1239)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: Latitude D520
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 A01
    Processor: Genuine Intel(R) CPU T2400 @ 1.83GHz (2 CPUs)
    Memory: 3062MB RAM
    Page File: 702MB used, 3723MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.2180 32bit Unicode

    ---------------
    Display Devices
    ---------------
    Card name: Mobile Intel(R) 945GM Express Chipset Family
    Manufacturer: Intel Corporation
    Chip type: Intel(R) Calistoga Graphics Controller
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_27A2&SUBSYS_01D41028 &REV_03
    Display Memory: 224.0 MB
    Current Mode: 1400 x 1050 (32 bit) (60Hz)
    Monitor: Plug and Play Monitor
    Monitor Max Res: 1600,1200
    Driver Name: ialmrnt5.dll
    Driver Version: 6.14.0010.4446 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 12/13/2005 19:01:20, 36992 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: ialmnt5.sys
    Mini VDD Date: 12/13/2005 19:09:34, 1364574 bytes
    Device Identifier: {D7B78E66-64E2-11CF-C662-DE21A2C2CB35}
    Vendor ID: 0x8086
    Device ID: 0x27A2
    SubSys ID: 0x01D41028
    Revision ID: 0x0003
    Revision ID: 0x0003
    Video Accel:
    Deinterlace Caps: n/a
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Not Available
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run

  4. #34

    Default the wi-spy 2.4x is not the same device as the wi-spy 2.4i

    the wi-spy 2.4x is not the same device as the wi-spy 2.4i, i.e.ditto

  5. #35

    Default The wi-spy 2.4x is not the same device as the wi-spy 2.4i

    The wi-spy 2.4x is not the same device as the wi-spy 2.4i

  6. #36

    Default Really need resolution

    As the 3D is the primary feature of the $99 wi-spy 2.4i device, we really need to get it working. I have spent about 8 hours off and on trying to get the product working.

    Any idea when we might get resolution???

  7. Default Graphics Card and capabilities

    I understand you have gotten 3D to work on a vista computer. Are you trying to run Chanalyzer Lite on an older computer, or a Netbook? If you can send us your specifications like many other people have, we can more easily determine what the issue is exactly.** I think the primary feature of the $99 Wi-Spy 2.4i is the price.* The 3D is the primary feature of Chanalyzer Lite, which supports all of our Wi-Spy devices.* The information in the 3D view is just a combination of the waterfall view, and the planar view, which means you can still troubleshoot.* Also, those views can log up to an hour which will help you monitor instances beyond real time.* The 3D view has its uses, but is fairly limited compared to the other views. As far as a resolution date, we are preparing the release of Chanalyzer Lite 1.1.* It has some significant features that we think everyone will realy enjoy.* We've implemented some better handling of the 3D, but we haven't been able to get it to work on older laptops, and netbooks.* We look forward to working with our customers to provide a resolution however it just may be an incompatibility issue.

  8. #38

    Default DirectX Setup

    I seem to have an issue with the Direct X 9.0c update (dxwebsetup.exe)... the .cab file installation is said not to be trusted and that I should check to see if my Cryptographic Services are running(did that...they are) and if the certificate was valid (downloaded from Microsoft!).

    Don't mean to bring more troubles to the table but I wondered if there is something I can try to load the latest version of Directx 3D successfully?

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