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Thread: DBx update fails

  1. #1

    Default DBx update fails

    Hello,
    I have purchased Ekahau Site Survey Pro Pack which includes Chanalyser Pro license and DBx. When I install Chanalyser Pro and then connect the DBx, it says "Updating Wi-Spy Device. Allowing Windows to detect the Wi-Spy device. Do not reboot!" Then after a short while the update fails "Error while updating the Wi-Spy device. Please reconnect your device and try again." This happens every time.
    Chanalyser then does not recognise the DBx. Running Windows7. What could be wrong?

  2. #2

    Default

    Brucer,

    Interesting, could you send this to our email? support at metageek d0t net. We can work from there, thanks!

    Stephen

  3. #3

    Default

    email on its way.

    BR.

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