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Thread: Can't access public WiFi auth page.

  1. #1

    Default Can't access public WiFi auth page.

    Hello all,

    I'm currently inpatient at a hospital with public wi-fi. I have a brand new Dell Inspiron 15 that, after getting one look at Windows 10, I decided to install Linux Mint (Cinnamon) on. I've used the laptop with Linux on my home network just fine for the day before having to be hospitalized The problem is when I try to log in/authorize use of the hospital's public wi-fi.

    It allows me to connect to the network just fine. But when I try to load the authorization page in Firefox, (vers 64.0), I get a mostly white screen with the message "Log in to network: You must log in to this network before you can access the internet." Below this message are two boxes. On the left is a blue box that says "Open Network Login Page" and on the right is a white button that says "advanced."

    When I click the blue button, it reloads the same exact page, over and over again. When I click the white button, an empty dialogue box shows with another white box below it that reads "Add Exception." Clicking this second white box does nothing.

    I talked to the hospital's support desk, they are stumped and have no idea how to fix it.

    And the only browser I have right now is Firefox, and can't download Chrome to try it there because I can't get to the internet on the laptop. I'm posting this using my Android smartphone, but I'm on a cheap plan without hotspot capability so I can't do an end-run around the issue that way either.

    Anyone have any ideas?

    Reference:
    http://www.tomshardware.com/forum/forum-43.html
    explainer video

  2. #2
    Join Date
    Feb 2012
    Location
    On the Beach in Florida
    Posts
    393

    Default

    Have you tried running Firefox in safe mode?
    Old Mod by the Sea

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